It was good to see so many of you on Tuesday for the AGM, market meeting, drinks and dinner.

Attached are the draft Minutes of the 9th Annual General Meeting of the Accident Management Association Ltd held at 12.30pm on Tuesday 3 November 2009 at the De Vere Wychwood Park Hotel, Weston, Crewe, Cheshire, CW2 5GP

If you have any comments on the venue, administration, market meeting, drinks/dinner etc I would be pleased to hear from you. These will be taken into account in planning future events.

Regards
Tony

Tony Baker
Director General, AMA

Minutes of the 9th Annual General Meeting of the Accident Management Association Ltd held at 12.30pm on Tuesday 3 November 2009 at the De Vere Wychwood Park Hotel, Weston, Crewe, Cheshire, CW2 5GP

Present

The meeting was Chaired by Tony Baker (Director General, AMA) in the presence of 48 representatives from 34 member firms.

1. Chairman’s Welcome

Tony Baker extended a very warm welcome to members, especially representatives from companies that had joined in the last year.

He reminded members that while the AGM was mainly a formal occasion it is also an opportunity to raise issues, concerns or thoughts either in the meeting or less formally throughout the day.

The year had been a successful one for the Association. Progress had been made in most of the key priority areas but there remained plenty to do especially in trying to speed up payments from insurers.

He continued by summarising progress to members on the Association’s six key objectives for 2009:

(i) Quicker payment by insurers to improve cash flow
The Association had not been very successful in this area as insurers continued not to process payments as quickly as CHOs would like. The recession was probably partly to blame but there was a shortage of insurer resources.

(ii) An independent mechanism to set GTA rates for the next 1-3 years
AMA had been more successful in this area with the appointment of an independent chairperson to the Technical Committee (Tim Kevan). There was now a mechanism to deliver solutions when the Technical Committee was not unanimous.

(iii) CHOs speaking to insurers with one single agreed view
Again, success had been achieved here with NACHO and AMA providing agreed views in the GTA Technical Committee, giving stronger representation on behalf of members. Discussions were continuing on an even greater working together.

(iv)The ability to discipline GTA subscribers
Through the new governance arrangements in the GTA Technical Committee, there was a new process to manage and resolve complaints and settle issues. Again this included an important role for the GTA Chairman as he would take decisions when the Technical Committee could not agree unanimously.

(v) An industry solution to fraud prevention and detection
There had been limited success here but members seemed better equipped now to identify and deal with attempted fraud.

(vi) Expand membership / control costs
This had been very successful with more members and expenditure under budget.

2. Outcome of 4.11.08 AGM

The draft minutes of the 2008 AGM held on 4 November 2008 were approved as circulated on 6 November 2008.

3. Membership of the Association

Tony Baker noted that an encouraging number of new members had joined over the course of the year which brought the total to 44 full members, up from 31 last year. There were also 16 associate members, an increase of two over the year. An up to date list was projected to members (Copy attached, Enclosure 1).

4. Financial Position and adoption of statutory accounts for 2007

 Statutory Accounts: The Financial Statements for the period ending 31 December 2008 were adopted as approved by the Executive Committee and lodged with Companies House.

 Current financial position: Tony Baker reminded members that subscriptions had been significantly reduced in 2008 and 2009. The aim in 2009 was to produce an operating loss as there had been a surplus carried forward of about £85k.

During 2009 membership had increased further, additional income had been generated and costs had been contained, so it was now likely that there would be a breakeven or possibly a very small surplus for the year.

5. Subscriptions for 2010

Tony Baker noted that the constitution states that the subscription scale is set by the Executive Committee but members’ views would be welcome on the Committee’s thinking.

He reminded members of the significant reductions in subscriptions since AMA was formed. However, a sufficient surplus had been built up and he had therefore suggested to the Executive Committee that the current subscription scale should be maintained but the maximum subscription be reduced to £20k.

For the great majority of members subscriptions would be appreciably less than for NACHO members (£2,500 plus vat) and the reduced maximum would be more consistent with an equitable range in subscriptions. The suggested scale would be likely to reduce the surplus to about £55k by the end of 2010.

The proposed figures were:

 Subscriptions based on 0.05% of a member’s gross turnover i.e. £500 per £1 million
 A minimum subscription of £400 plus vat
 A maximum subscription of £20k plus vat
 Associate members to pay £900 plus vat

The Committee had supported the proposal and members indicated they were also in agreement.

6. Executive Committee for 2010

Tony Baker presented a list of the nominations received. These had been discussed at the Executive Committee meeting immediately before the AGM and it was proposed that those nominated should be elected. This was agreed.

A list of the new Committee membership is attached (Enclosure 2).

It was noted that the Executive Committee would appoint a new Chairman at their next meeting in December.

8. Next AGM

Members indicated that a November AGM was preferred and the De Vere seemed a good location. Tony Baker indicated that he would welcome any feedback but otherwise he would make the necessary arrangements and confirm the details to members.

Accident Management Association
5 November 2009

Enclosures

AMA AGM minutes 3.11.09
Enclosure 1

AMA membership as at 1.11.09

44 full members (31 in 2008):

 Accident Advisory Centre Ltd
 Accident Claims Care Ltd
 Accident Assist
 Accident Exchange Group plc
 AC Data Ltd
 Active Claim Services Ltd
 Albany Vehicle Rentals
 Alpha Accident Management
 Bikers Legal Defence Ltd
 Birkenhead Car & Van Hire
 Boss Traders Ltd t/a Compensation Link
 Britannia Car Hire Services t/a Britannia
 Cab Aid Ltd
 Cabs & Taxis (Sales & Hire) Ltd
 Call 24-7 Limited
 Car Crash Line Group Ltd
 Carrington Claims Ltd
 Central Accident Management Services Ltd
 CRASH Services Ltd
 Crown Rentals Ltd
 3D Claims Solutions
 Easi-Drive Limited
 Global Hire Ltd
 Helphire Group plc
 Independent Claims Recovery Limited
 Islerange Ltd
 Kindertons Accident Management Ltd
 Local Contract Hire and Leasing
 MSL Vehicle Rental Ltd
 Motor Support Ltd
 Nationwide Vehicle Hire Ltd
 Onhire Solutions Ltd
 Proximo Ltd
 Ridemaster
 RVM Auto Assist Ltd
 Road Accident Management
 Sky Accident Claims
 Smart Accident Management LLP
 Swift Prestige Hire
 Taxicab Claims (County Car Consultants Ltd)
 The Motor Claim Line Limited
 United Assistance Ltd
 Unitown Hire Limited
 Winn Assist

16 associate members (up from 14 in 2008)

 Antony Hodari & Company
 Canter Levin & Berg
 Clifford James Consultants
 Davies and Gribbin Solicitors
 Eclipse Legal Systems
 Glaisyers Solicitors
 Gorman Hamilton Solicitors
 Hill Dickinson
 IMA Ltd
 IT- Freedom Ltd
 Kayes Solicitors
 Paul Rooney Partnership Solicitors
 Scott Rees & Co Solicitors
 Stephensons LLP
 TJL Solicitors
 Winn Solicitors

AMA AGM minutes 3.11.09
Enclosure 2

AMA EXECUTIVE COMMITTEE 2010
Alan Gilbert Director * Helphire Group plc
Steve Evans Chief Executive * Accident Exchange Group plc
Chris Latham Operations Director * Kindertons Accident Management Ltd
Simon Bellamy Director * Easi-Drive Ltd
Jason Richards Chief Executive ** Bikers Legal Defence (BLD) Ltd
Joanna Dawson CEO ** Car Crash Line Group Ltd
Steve Turner Commercial Director ** MSL Vehicle Rental
Kyle Harris MD ** Britannia Car Hire Services
Mark Grayson Senior Vice President ** Call 24-7
Michael McKeown MD ** Granite Financial Ltd
Francis Santos Managing Director *** United Assistance Ltd
Jonathan Rose MD *** Unitown Hire Ltd
Andrew Makepeace Operations Manager *** Motor Support Ltd
Rebecca Walker Director **** IMA Ltd
Russell Sutton Partner **** TJL Solicitors
Tony Baker Director General AMA
Notes - Representation:

* Larger members

** Medium sized

*** Smaller sized

**** Associate members

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